Terms & Conditions

1. Legal Compliance

You agree to comply with all applicable laws, regulations, and ordinances when using our services. This includes but is not limited to:

• Data protection and privacy laws applicable in your jurisdiction
• Intellectual property and copyright laws
• Consumer protection regulations
• Anti-discrimination and harassment laws
• Business and professional conduct standards

You are solely responsible for ensuring your use of our services complies with laws applicable to you.

2. Conduct Requirements

When participating in our courses or using our services, you agree to:

• Treat all participants, instructors, and staff with respect and dignity
• Engage constructively in course discussions and activities
• Maintain confidentiality of sensitive information shared by other participants
• Provide honest and thoughtful feedback when requested
• Attend scheduled sessions or notify us of absences in advance
• Complete any prerequisites or preparatory work as assigned
• Refrain from behavior that disrupts the learning environment

3. Prohibited Conduct

The following behaviors are strictly prohibited:

• Harassment, bullying, or discriminatory behavior toward any individual
• Sharing or distributing course materials without authorization
• Recording sessions without explicit permission from all participants
• Using course content for commercial purposes without written consent
• Misrepresenting your credentials, experience, or affiliation
• Attempting to recruit course participants for outside business opportunities
• Engaging in conduct that violates professional ethics standards
• Disrupting course sessions or interfering with others' learning

4. Content Guidelines

When sharing content, participating in discussions, or providing feedback, you must ensure your contributions are respectful, relevant, and appropriate for a professional development context. Content that is defamatory, offensive, discriminatory, or that violates the rights of others is not permitted.

1. Accuracy of Information

You are responsible for ensuring that all information you provide to Sendara is accurate, complete, and current. This includes enrollment information, contact details, payment information, and any professional background details relevant to course participation. You agree to promptly update any information that changes.

2. Indemnification

You agree to indemnify, defend, and hold harmless Sendara, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your violation of these Terms and Conditions, your use of our services, or your violation of any rights of another party.

3. Privacy and Data Protection

You acknowledge that you have read and understood our Privacy Policy. You are responsible for ensuring that you have the necessary rights and permissions to provide any personal information about third parties to us. You agree to use other participants' information only for course-related purposes and in accordance with applicable privacy laws.

4. Third-Party Interactions

Your interactions with other participants, instructors, or third-party service providers accessed through our services are solely between you and such parties. Sendara is not responsible for any disputes, damages, or issues arising from these interactions. We encourage professional and respectful engagement but do not guarantee the conduct of other users.

1. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, Sendara disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that our services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

2. Professional Development Results

We make no guarantees regarding specific outcomes from participation in our courses. Leadership development is a personal journey that depends on many factors including your commitment, application of learning, organizational context, and individual circumstances. While we strive to provide high-quality education and support, we cannot guarantee career advancement, promotions, increased compensation, or specific professional outcomes.

3. Limitation of Liability

To the maximum extent permitted by applicable law, Sendara shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of or inability to access or use our services
• Any conduct or content of any third party on our services
• Any content obtained from our services
• Unauthorized access, use, or alteration of your transmissions or content

In no event shall Sendara's total liability to you for all claims exceed the amount paid by you to Sendara for the specific service giving rise to the claim during the six months prior to the claim.

4. Consequential Damages Exclusion

Sendara shall not be liable for any consequential, incidental, indirect, exemplary, punitive, or special damages, including lost profits, lost data, personal injury, or property damage related to, in connection with, or otherwise resulting from any use of our services, even if Sendara has been advised of the possibility of such damages.

5. Force Majeure

Sendara shall not be liable for any failure to perform its obligations under these Terms and Conditions where such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, pandemic, government restrictions, or failure of telecommunications or internet services.

1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of , without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Tokyo, for the resolution of any disputes.

2. Dispute Resolution

If any dispute arises between you and Sendara, we encourage you to first contact us directly to seek an informal resolution. Many disputes can be resolved through good-faith discussion and cooperation. If we cannot resolve a dispute informally, you agree that any legal action shall be brought in the competent courts of Tokyo, Japan.

3. Class Action Waiver

To the extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive the right to participate as a plaintiff or class member in any class action lawsuit.

1. Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired. The invalid provision shall be replaced with a valid provision that comes closest to the intention underlying the invalid provision.

2. Waiver

No waiver of any term or condition of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. Sendara's failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

3. Assignment

You may not assign or transfer these Terms and Conditions or any rights or obligations hereunder without Sendara's prior written consent. Sendara may assign or transfer these Terms and Conditions at any time without restriction. Any attempted assignment in violation of this provision is void.

4. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Terms of Service, and any course-specific terms, constitute the entire agreement between you and Sendara regarding our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.

5. Survival

All provisions of these Terms and Conditions which by their nature should survive termination shall survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

6. Headings

The headings and subheadings in these Terms and Conditions are for convenience only and shall not affect their interpretation.